| Information on the transaction terms |
Information on the delivery method of goods, etc
| Any global courier
|
Estimated delivery period after order | Shipment within 3 days of payment date. Expected to take 7-14 days until final receipt date. |
Information on the withdrawal of subscription due to product defects or wrong delivery, including the withdrawal period and the return cost borne by the online seller
| In the case of withdrawal due to product defects or wrong delivery as governed by the Act on Consumer Protection in Electronic Commerce, etc., consumers may withdraw their subscription within 3 months after receiving the product, or within 30 days from the date they became aware of the issue. The return cost is to be borne by the online seller.
|
Information regarding the return cost borne by the consumer when withdrawing a subscription due to a change of mind, not product defects
| One-way: Initial shipping cost (If the initial shipping cost is free: Double the initial shipping cost) |
Return courier service and return address
| Please contact our customer service before the return or exchange.
|
Reasons and justifications for situations where withdrawal due to a consumer's change of mind, unrelated to product defects, is not possible
| Withdrawal of subscription may be restricted in cases that align with the reasons and conditions defined under the Act on Consumer Protection in Electronic Commerce and other objectively similar circumstances.
|
Conditions for exchange, return, and warranty of goods, as well as quality assurance criteria
| We adhere to the Consumer Dispute Resolution Standards (Fair Trade Commission Notification, KOREA) and related laws and regulations.
|
A/S related phone number for goods and other products
| Confirm detailed information
|
The method for receiving a refund and the specific conditions and procedures for receiving late payment compensation in case of a delay in refunds
| You can request order cancellation and refund on the 'My Page,' and according to the Act on Consumer Protection in Electronic Commerce, etc., if the seller delays the refund of the payment received within 3 business days from the date the seller receives the returned goods after the consumer's withdrawal of the offer, the consumer can claim a late payment penalty of 15% per annum for the delay period without justifiable reasons from the seller
|
Matters related to consumer compensation for damages, handling complaints regarding goods, and dispute resolution between consumers and businesses
| We adhere to the Consumer Dispute Resolution Standards (Fair Trade Commission Notification, KOREA) and related laws and regulations.
|
The contents of the terms and conditions of the transaction or how to access and review them
| You can check the terms and conditions of the transaction on the product detail page and through the terms of use link at the bottom of the page. |
Estimated delivery period after order
Shipment within 3 days of payment date.
Expected to take 7-14 days until final receipt date.
One-way: Initial shipping cost
(If the initial shipping cost is free: Double the initial shipping cost)